Frequently Asked Questions

Q. Do you offer international shipping?
No, we currently ship only within India.

Q. When will I receive my order?
Orders are delivered within 7-10 working days.

Q. Can I cancel my order?
No, we do not allow cancellations once the order is placed.

Q. Can I return my order?
Yes, returns are accepted within 5 days for store credit or exchange only.

Q. Do you offer refunds?
No, we do not offer refunds.

Q. How do I contact customer care?
You can email us at orders@needleten.com or message us on Instagram at “needleten.in”.