Return & Exchange Policy

We accept returns or exchanges within 5 days of delivery.

Eligibility:

  • Items must be unused, unwashed, and in original packaging with tags.

  • Sale or discounted items are not eligible for return.

We do not offer refunds.

Approved returns will be eligible for:

  • Exchange (if product is available), or

  • Store credit, redeemable on future purchases

 

Return Process:

  • Email us at orders@needleten.com with your order number and return reason

  • Once approved, we will share return instructions

We reserve the right to decline returns that do not meet these conditions.