Return & Exchange Policy
We accept returns or exchanges within 5 days of delivery.
Eligibility:
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Items must be unused, unwashed, and in original packaging with tags.
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Sale or discounted items are not eligible for return.
We do not offer refunds.
Approved returns will be eligible for:
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Exchange (if product is available), or
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Store credit, redeemable on future purchases
Return Process:
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Email us at orders@needleten.com with your order number and return reason
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Once approved, we will share return instructions
We reserve the right to decline returns that do not meet these conditions.